What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (2024)

Last updated: Nov 8th, 2022

The path to major breakthroughs often begins with getting the definitions right. When you’re in charge of acquisition for a company, how do you define the thing that you do in the best possible way?

Demand generation is a useful practice, but it largely ignores what the end-user wants and stops at handing leads over to sales.

Growth marketing is a very popular concept, and while it’s definitely the way to go for B2C companies, it too doesn’t often involve the sales function. Also, when applied superficially, growth marketing can lead you down the path of one tactic on top of another, without a coherent strategy.

Account-Based Marketing and Account-Based Experience are increasingly popular approaches, but only suitable if your deal sizes are big (read: compatible with enterprise sales).

In this post, I’ll make the case that revenue marketing is the right approach for many B2B companies. I’ll show you how this concept can help you align sales and marketing and, well, grow your revenue.

What is revenue marketing?

Here’s how we define revenue marketing.

DEFINITION

Revenue marketing is a holistic goal-oriented approach to marketing and sales, used by companies to drive revenue growth predictably.

When done well, revenue marketing aligns marketing and sales around this common goal by creating a continuous feedback loop between sales (data) and marketing (data).

Why is revenue marketing important (in 2022)?

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (1)

Operating sales and marketing in silos worked well enough in the days most classic sales and marketing books were written. In the traditional model, marketing generated leads and handed them over to sales for closing.

Now, B2B buying is increasingly self-directed. So, marketing and sales need to support the customer in a holistic, contextual, and helpful way, throughout their entire lifecycle.

The funnel has changed.

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (2)

Now, just to be clear — this does not mean sales reps should start cold-calling the leads at the top of the funnel. Rather, it means that they are aware of what goes on in the entire funnel and are able to use it to their benefit.

Marketers can no longer consider it a “job done” when they have moved a lead to the consideration or intent stage. Instead, they create collateral that supports the entire lifecycle and learn which marketing channels, emails, and collateral work best to drive revenue.

What are the main benefits of revenue marketing?

Here are the three key ways in which revenue marketing brings value to everyone involved:

  • Sales knows which prospects are sales-ready and has the necessary context they need to close the sale.
  • Marketing learns which campaigns, channels and messages deliver revenue in addition to clicks or leads, so they can optimize ROI.
  • Last but not least: the customer always receives the most relevant communication. This allows them to move faster through the funnel or speed up their decision to abandon.

We trust you agree that these benefits are worth fighting for. Yet according to B2B Marketing Trends, only about half of marketers feel empowered to collaborate with sales or that they share their goals.

If 100% of the business buyers have moved on from traditional B2B buying cycles and only 50% of the companies’ sales and marketing work together to serve today’s buyers, who do you think will win?

Run sales and marketing workflows across all tools

Sync data, score leads, and trigger the best next step with each lead.

Seamless integrations with Pipedrive, HubSpot, Salesforce, and Copper.

Learn more

Revenue marketing strategy in 4 steps (none of which is easy)

If you’re ready to be among the winning teams in today’s B2B world, then read on. It is time to explore how you can make revenue marketing work at your company.

Implementing a revenue marketing strategy probably won’t mean scratching everything you’ve worked on so far and starting from square one. Rather, it offers an opportunity to review your marketing and sales efforts and ensure they are effective in driving revenue growth.

We boiled the revenue marketing strategy down to a 4-step process.

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (3)

1. Understand the buyer

The first part of your revenue marketing strategy is to develop a deep understanding of your buyer. This involves figuring out their needs and mapping out the buying cycle.

For a deep understanding of the customer’s needs, you need to do some heavy lifting. You can create detailed buyer personas or any other form of marketing research to map the needs of the customers. One recently popularized framework you may want to consider using is the “Jobs to be Done” (JTBD) framework.

The JTBD framework is great because it forces you to think about the single most crucial thing you need to know about your buyer: what they hope to accomplish. In the JTBD lingo, what is the job to be done.

This means the product or service helps the customer get the job done. In other words, the buyer can “hire” your product or service to get the job done.

Once you have an understanding of your customer’s needs or the job they need to be done, you need to evaluate their buying cycle.

The buying cycle stands for the series of stages the customer goes through when purchasing a product or service. It is important to understand the buying cycle in order to line up your marketing and sales efforts to support their buying process.

While the exact buying cycle looks different for each company, you can loosely think of the marketing & sales funnel as a basis on which to map the buying cycle. At the end of the day, it’s most important that you understand the specifics of how your customer goes through the key stages of buying:

  • Awareness: realizing they have a problem
  • Consideration: looking at their options
  • Deciding: purchasing a solution

Read more about 5 buying cycle stages and using JTBD in client or user onboarding.

Armed with a full understanding of your buyer, you can move forward with the next step.

2. Align marketing and sales

More than half of sales and marketing professionals still feel they’re not well aligned. Yes, in the year 2022.

So, how to get aligned?

Think about where you are today and where you’d like to be. Answering the following questions can help you narrow down on what you need to work on to align marketing and sales:

  • Do marketing and salespeople know their ultimate goal? (Hint: it’s driving revenue.) Are they working towards it?
    → If not, you may want to run a series of team events or workshops to drive this home.
  • Are marketing and sales aware of each other’s KPIs? Are they aligned on their own KPIs?
    → If not, it may be a good time to establish KPIs together and brainstorm on how the teams can help each other with keeping the KPIs up. Even better: set and track joint KPIs.
  • Are marketing and sales in agreement on the customer persona, the job-to-be-done and customer journey?
    → If not, work with them to create agreement, as this will help ensure a single and whole customer experience.
  • Does data flow easily between sales and marketing?
    → If not, develop the necessary processes, data definitions, systems, and implement the right tools to create a continuous feedback loop.

In fact, data shows that executive buy-in, regular joint meetings, and shared KPIs correlate with revenue growth.

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (4)

Read more about integrating sales and marketing.

3. Execute collateral and campaigns

This is the part your marketing team should already be quite comfortable with.

The crucial part is that everything in this step should be informed by steps number 1 and 2. Ideally, you use every insight you can get from sales and customers to create winning marketing campaigns for your buyers.

Armed with knowledge from sales and customers, create and distribute your collateral and campaigns. That is, create content and SEO for every stage of the buyer journey, execute automated email marketing, PPC, and any other B2B marketing strategy that works for you.

4. Analyze and improve

Finally, analyze and measure the results of your marketing efforts. The findings will tell what works and what needs improving.

In general, there are two types of marketing metrics you should track:

  • Strategic “big picture” revenue metrics to document your contribution to revenue and profit growth;
  • Tactical, day-to-day program metrics to have an overview of the impact of your campaigns and sales-marketing alignment.

Whatever specific metrics you choose to analyze and measure your marketing efforts, be sure to connect sales and marketing data for effective measurement.

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (5)

Is your revenue marketing strategy failing? 2 main challenges companies typically face

There are two main culprits behind sales and marketing not working together.

First is the lack of top-down initiative. The CEO may be playing favorites between sales and marketing. Or maybe the CEO tolerates sales and marketing not working together for whatever reason: ignorance, low ambitions, being afraid of conflicts.

The second main reason is the lack of collaboration between marketing and sales. You have top-down pressure from the executives, but the sales or marketing leader (or neither) are willing to collaborate. Maybe they are not team players or are just inexperienced and don’t know any better.

Here’s my own revenue marketing failure story

I was working at a high-growth SaaS company. We had been fully self-service but started to form a sales team to cater to the demand of larger companies that found us via inbound channels.

A new CEO came in and wanted a big sales team as a pet project because he had seen it work at another company. The CEO played favorites, tolerated the low quality of sales metrics, and didn’t demand ROI.

My requests for testing before scaling were ignored and I was given “because I told you so” arguments. This was demotivating. I was not mature enough to be above this, so I focused on lead generation and there was only basic collaboration between marketing and sales.

In hindsight, I missed an opportunity to evolve from lead generation at scale to true revenue marketing.

The CEO missed an opportunity to keep his job. He was fired soon enough.

Your company will have the best chances for shifting to revenue marketing if the initiative starts top-down, but it can also start bottom-up.

The key lies in someone really wanting to make it happen. This could be you!

A few final tips

With revenue marketing, you can reach predictable and repeatable revenue growth. To get started, determine where your company is at today and think through what you need to implement a revenue marketing strategy.

Here are a few final tips for making revenue marketing work for your business:

1. Create a revenue marketing playbook that involves both strategy and tactics.

The playbook should give guidance on the following:

  • How do you generate leads and run campaigns?
  • What are your CRM and marketing automation processes?
  • How do you define your data?
  • What is your sales process like?
  • How do you qualify leads and decide who should get highest priority?
  • What are the necessary feedback and analysis processes?

Note that your revenue marketing playbook needs to be agile and always evolving. It’s best if you are constantly experimenting and documenting what’s working. Keep trying out new channels, new content, new lead readiness signals, and try reverse-engineering closed lead sources and signals.

2. Pick the right tools with product DNA that supports revenue marketing.

Do not underestimate the impact your technology stack will have on how you work. If your sales and marketing tools separate the two more than they unite them, then there will be friction.

To find the right tools, consider the following:

  • Data and metrics – which tools can give the best overview for measuring your success? Sharing data between all tools and having a crystal-clear overview of your metrics are key to successful revenue marketing.
  • Integrations and automation – how can your sales and marketing tools work together? Doing some manual work can be just fine in the early stages of your revenue marketing journey but, at scale, you’ll want to use tools that talk to each other. Outfunnel can help there.

3. Invest in the right “qualified lead” definitions + automate scoring

One critical area for revenue marketing success is having the right definitions for what is a Marketing Qualified Lead (MQL) and Sales Qualified (or Accepted) Lead (SQL or SAL). Without getting this right:

  • Marketing may misallocate their resources into generating the wrong kinds of leads and be constantly frustrated that sales is ignoring the leads they’ve handed over.
  • Sales may start questioning the quality of leads they receive from marketing.

You may want to do proper “revenue forensics” and understand what firmographic and behavioral traits correlate with closing deals. For example, we’ve learned that leads that click on our marketing emails during the sales cycle and visit our website are notably likelier to convert. On the other hand, we haven’t yet found useful firmographic traits that would help us pinpoint “hot” leads. And that’s fine. Because once we know that email clicks and web visits matter, we could score all leads based on these events.

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (6)

A shameless pitch: check out our lead scoring tool if the above example sounds relevant

4. Last but not least, it’s all about people.

None of the strategies or tactics will work unless your team is on board, aligned with revenue marketing goals and equipped with the knowledge and know-how to push forward.

What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (7)

For example, Userlike has achieved this with formalized communication and clear goal-setting. They have weekly calls between the sales and marketing leads, bi-weekly “synergy meetings”, attended by representatives from marketing, sales, and support, as well as a quarterly discussion evening attended by the entire company.

Help Scout keeps their sales, marketing, and support aligned with shared KPIs and a single North Star: customer experience. They have cultivated a culture of collaborative learning, where the teams are focused on understanding why numbers are going up or down in relation to whatever changes were made.

Livestorm’s KPIs are linked to the different stages of their funnel and each has an “Owner”. They also highlight the importance of sharing data, (over-)communication, and a culture of sharing goals for keeping sales and marketing in sync.

In conclusion, there are different approaches to keeping your people in sync. The key is to find what works for you and build an aligned revenue marketing-driven team. Read more about the state of revenue marketing in this original research report: Revenue Marketing Report 2022

  • Author
  • Recent Posts

Andrus Purde

Co-founder and CEO of Outfunnel. On a mission to align if not the disciplines of sales and marketing, then at least the tools.

Latest posts by Andrus Purde (see all)

  • Getting started with product-led sales: how we went from lots of copy-pasting to focused selling - January 27, 2023
  • B2B Marketing Trends You Cannot Afford To Ignore In 2023 - January 17, 2023
  • The Best Lead Scoring Tools to Boost Your Conversion Rates - December 16, 2022
What is Revenue Marketing? Connecting Your Sales & Marketing Efforts (2024)

FAQs

What is sales revenue marketing? ›

Revenue marketing refers to a strategy where marketing and sales work together to attribute their campaigns directly to attaining organizational revenue goals and engaging leads even after sales reps take them over.

What are sales and marketing efforts? ›

Sales and marketing are crucial pillars of every business. They are closely linked and act as a catalyst for generating revenue (profit). While marketing is about building awareness about a brand and organization, sales turn that viewership into profits by converting the potential customers into actual customers.

How do you connect sales to marketing? ›

- Bruce McMeekin, BKM Marketing Associates, Inc.
  1. Align Both Teams On The Buyer And Their Journey. ...
  2. Automate Their Workflow. ...
  3. Create A Feedback Loop For Converted Sales. ...
  4. Cultivate A Collaborative Team Approach. ...
  5. Incorporate Each Team Into The Other's Strategies. ...
  6. Ensure Both Teams Know How To Communicate With Customers.
Feb 26, 2021

What is the relationship between marketing and revenue? ›

Revenue marketing is a holistic goal-oriented approach to marketing and sales, used by companies to drive revenue growth predictably. When done well, revenue marketing aligns marketing and sales around this common goal by creating a continuous feedback loop between sales (data) and marketing (data).

What is sales revenue and why is it important? ›

Sales revenue is income from products and services before any expenses are deducted. It is usually calculated over a defined period, such as a financial year or quarter. Is Sales Revenue a Profit? No costs or expenses associated with business operations are deducted from sales revenue.

What is sales revenue model example? ›

The simplest example of a revenue model is a high-traffic blog that places ads to make money. Web resources that present content, e.g., news (value), to the public will make use of its traffic (audience) to place ads.

What are examples of marketing efforts? ›

Examples of Marketing Efforts

You may actively reach out to your social media followers, email people on your mailing list, run Google and television ads, send direct mail to customers who drive luxury cars, and create a partnership with luxury car dealerships to offer your items as an add-on with car purchases.

What are the 5 marketing efforts? ›

The 5 P's of marketing – Product, Price, Promotion, Place, and People – are a framework that helps guide marketing strategies and keep marketers focused on the right things.

Why is it important for sales and marketing to work together? ›

Better Engagement and Stronger Relationships

Working together means campaigns can be more impactful, leads can be handled a lot better and potential buyers are more impressed. It shows that sales and marketing actually work a lot better when they're together and not entirely focusing on their own specific goals.

How sales and marketing should work together? ›

Conventionally, sales and marketing are seen as separate activities. Marketing aims to generate awareness of a company and its products and services. Sales aims to turn that awareness into a purchase. Essentially, marketing and sales share a common goal: to bring in new customers.

How can I be successful in sales and marketing? ›

How to be a Good Salesperson
  1. Identify and stick to your buyer personas.
  2. Use a measurable, repeatable sales process.
  3. Know your product.
  4. Review your pipeline objectively.
  5. Find shortcuts and hacks.
  6. Practice active listening.
  7. Work hard.
  8. Follow up.
May 12, 2021

What is the relationship between sales and revenue? ›

Key Takeaways. Revenue is the entire income a company generates from its core operations before any expenses are subtracted from the calculation. Sales are the proceeds a company generates from selling goods or services to its customers.

How does marketing increase sales revenue? ›

You can look at things like:
  1. increasing your prices.
  2. finding new customers.
  3. selling more to existing customers.
  4. offering sale promotions to boost the volume of sales.
  5. developing new product or service lines.
  6. selling in new markets.

What of revenue should be spent on sales and marketing? ›

A common rule of thumb is that B2B companies should spend between 2 and 5% of their revenue on marketing. For B2C companies, the proportion is often higher—between 5 and 10%.

What is in a sales revenue? ›

Sales revenue is the income received by a company from its sales of goods or the provision of services. In accounting, the terms “sales” and “revenue” can be, and often are, used interchangeably to mean the same thing. It is important to note that revenue does not necessarily mean cash received.

Is sales revenue a marketing KPI? ›

Sales Revenue. This is a simple KPI that allows you to measure the progress of your business in generating sales revenue. With several points of data, you can determine your business's growth trends and projections.

How do you identify sales revenue? ›

The five steps for revenue recognition in contracts are as follows:
  1. Identifying the Contract. ...
  2. Identifying the Performance Obligations. ...
  3. Determining the Transaction Price. ...
  4. Allocating the Transaction Price to Performance Obligations. ...
  5. Recognizing Revenue in Accordance with Performance.
Feb 8, 2022

How do you calculate sales and marketing revenue? ›

The marketing-to-sales expense ratio, along with the other ratios, is relatively simple to calculate. To calculate, divide the total marketing spending by the total sales revenue and multiply the results by 100 to get a percentage.

What are 4 types of revenue? ›

Rent revenue. Dividend revenue. Interest revenue. Contra revenue (sales return and sales discount)

What are revenue examples? ›

Types of revenue include:
  • The sale of goods, products, or merchandise.
  • The sale of services, such as consulting.
  • Rental income from a commercial property (notice the use of “income”)
  • The sale of tickets to a concert.
  • Interest income from lending.
Dec 19, 2022

What are the benefits of sales revenue? ›

Sales revenue predictions help in managing production schedules. Based on the expected level of demand, the production department can make decisions about where and when to run manufacturing operations. You can set up the schedule to minimize bottlenecks or downtime.

Is revenue a good measure of performance? ›

As said earlier, revenue performance is crucial because it can indicate how well your business is generating revenue. By measuring it, you can ensure you're on track to meet your financial goals. Revenue performance is also a good way for investors to evaluate a company or organization.

How do you measure revenue performance? ›

How to measure revenue performance (4 steps)
  1. Gather data. It bears repeating: data, and your ability to analyze it, will make or break any attempt at revenue performance management. ...
  2. Understand your sales funnel. ...
  3. Use KPIs to identify where you can improve. ...
  4. Generate more demand (based on your findings)

How do you monitor sales revenue? ›

These are some of the most common sales metrics used to measure company-wide performance:
  1. Total Revenue. ...
  2. Average Revenue Per Account/Product/Customer. ...
  3. Market Penetration. ...
  4. Percentage of Revenue from New vs. ...
  5. Win Rate. ...
  6. Year-Over-Year Growth. ...
  7. Lifetime Value (LTV) of a Customer. ...
  8. Net Promoter Score (NPS)

References

Top Articles
Latest Posts
Article information

Author: Jamar Nader

Last Updated:

Views: 6055

Rating: 4.4 / 5 (55 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Jamar Nader

Birthday: 1995-02-28

Address: Apt. 536 6162 Reichel Greens, Port Zackaryside, CT 22682-9804

Phone: +9958384818317

Job: IT Representative

Hobby: Scrapbooking, Hiking, Hunting, Kite flying, Blacksmithing, Video gaming, Foraging

Introduction: My name is Jamar Nader, I am a fine, shiny, colorful, bright, nice, perfect, curious person who loves writing and wants to share my knowledge and understanding with you.